Operations Advisory & Infrastructure

Complex Operations.
Simplified.

I help companies strengthen supply chains, improve execution, and build the operating systems required to scale.

15+ Years  ·  $1B+ Managed  ·  $100M+ Value Delivered

What I Do Discuss Your Challenge
Jacky Chen — Supply Chain & Operations Advisor
15+
Years Experience
$1B+
Managed
$100M+
Value Delivered
7
Industries
Point of View

Supply chain is no longer a back-office function.
In volatile markets, it is operating infrastructure.

The companies that scale best aren't those with the most processes. They're the ones that build the right operating systems before complexity outruns growth.

Cost is an outcome. The real work is building the operating discipline that continuously produces better cost, resilience, speed, and accountability.

Our view is simple: the future of supply chain isn't more tools, more vendors, or more processes. It's connected operating infrastructure.

What We Do

How Lavo Creates Value

01
Operating Transformation
Fix structural problems across sourcing, supply chain, operating processes, and organizational execution. I diagnose where value is leaking — and build the systems to stop it.
Strategic Sourcing · S2P Transformation · Process Redesign · Supplier Governance · Cost Optimization
02
Scalable Operating Infrastructure
Build the processes, governance frameworks, supplier networks, and technology systems companies need as they grow — before complexity outruns execution.
Operating Models · Procurement Technology · Supplier Networks · Center of Excellence · Change Management
03
Strategic Advisory & Interim Leadership
Partner with CEOs and leadership teams on critical operating priorities and transformation initiatives. Focused executive leadership for critical moments of change — without adding permanent organizational complexity.
Fractional CPO · Executive Advisory · M&A Integration · China Sourcing · Interim Leadership
Selected Impact

Results That Speak

Hospitality & Cruise
$6.6M+
Verified savings delivered through enterprise supplier consolidation across a 43-vessel global fleet — while increasing contract compliance from 70% to 90% and improving supply reliability to 92%+ OTIF.
Life Sciences
38% → 10%
Reduced supply hold from 38% to 10% and improved on-time delivery from 90% to 97% — through supplier portfolio restructuring and DBS-driven process improvement across a $250M global spend portfolio.
Aerospace
1% → 16%
Increased long-term contract coverage from 1% to 16% in 90 days — delivering $500K in immediate savings across a $550M aerospace spend portfolio through structured sourcing strategy.
Experience

Operating Experience Inside

Danaher
Life Sciences & Diagnostics
Boeing
Aerospace & Defense
AbbVie
Pharmaceuticals
Royal Caribbean
Hospitality & Cruise
Life Sciences · Aerospace · Pharmaceuticals · Hospitality · QSR · HVAC & Automotive
About

From Operator to Advisor

I've spent 15+ years inside complex operating environments where supply continuity, cost, speed, and execution directly affect business performance.

My approach was shaped by operating systems such as the Danaher Business System and by leading procurement and supply chain transformation across global organizations including Danaher, Boeing, AbbVie, and Royal Caribbean Group.

Today, I work with leadership teams to simplify complexity, improve execution, and build operating capabilities that scale.

How I Work

From Strategy to Execution

I don't stop at recommendations. I work with leadership teams to diagnose the problem, define the path forward, and help execute the changes required to deliver measurable results.

Diagnose
Root Cause Analysis
Build
Systems & Frameworks
Execute
Measurable Results
Get In Touch

Build Better Operations.

Whether you're fixing today's constraints or building the operating infrastructure for tomorrow's growth — the first step is understanding where the constraint really is.

✉ jacky@lavolcm.com ☎ +1 (305) 333-3609